What we collect — When you submit a form on our website (party inquiries, collaboration requests), we collect the information you provide: your name, email address, phone number, and the details of your inquiry. We do not collect information from visitors who simply browse the site.
How we use it — We use the information you submit solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payment processing — All payments and financial transactions are handled by Toast, our point-of-sale provider. We never see, store, or have access to your credit card number or payment details. For more information, visit Toast's privacy policy.
Email communications — If you subscribe to our email list, emails are sent through Toast's email marketing platform. Every email includes an unsubscribe link. You can opt out at any time.
Cookies and analytics — We use Google Analytics to understand how visitors use our website in aggregate — which pages are visited, how long people stay, and what devices they use. This data is anonymized and used only to improve the site. We do not use advertising cookies or tracking pixels.
Your rights — You have the right to access, correct, or delete any personal information we hold about you. To make a request, email us at info@arcocafe.com. We will respond within 30 days.
Data retention — Form submissions are retained for 90 days to allow us to follow up on inquiries, then deleted. Analytics data is aggregated and does not contain personally identifiable information.
Contact — If you have questions about this privacy policy, contact us at info@arcocafe.com or call (646) 781-9080.
Last updated: February 2026